The new booth expands Nordson’s demonstration center capabilities for customer testing and training.
Nordson Industrial Coating Systems (ICS) has announced the availability of a new powder coating application booth in the Nordson Mexico Industrial Coating Systems customer demonstration center in the El Marqués de Querétaro industrial park.
The new booth features state-of-the-art equipment, including Nordson’s latest powder coating application controller, Encore® Engage. Featuring a modern user interface and step-by-step support for operators, Encore Engage works with Nordson’s Wisdom™ smart connected platform to bring the industrial internet of things (IIoT) to powder coating.
“One of the many advantages to Nordson customers is leveraging our employees’ years of powder coating expertise,” says Dan Thompson, Senior Director of Sales, Nordson Industrial Coating Systems. “Coupled with our continued investment in facilities and training programs, nobody does more to ensure customers are getting the most from their powder coating equipment. Nordson continues to be an innovative and strategic partner to our customers worldwide.”
The new booth expands Nordson’s demonstration center capabilities. The center is available to customers to conduct testing. Powder coaters considering purchasing a new Nordson powder coating system can see the equipment in action, and even bring in their own parts and powder to test. Customers can also use the space to test new applications or system upgrades or to train employees.
In addition to using the demonstration center for customer testing, Nordson also uses the facility for Nordson University workshops, which began in Mexico in 2016. The program in Mexico builds off the success of the program in facility located in the United States. Workshops are offered twice a year, and approximately 50 finishing professionals attend each one. This training is part of the Value Added Services (VAS) that the company offers to help customers become powder coating experts – expanding their knowledge and improving their powder coating operations.
“We are convinced that what works most is the follow-up and after-sale service, and that’s why we started this program. We know that we have a commitment to our clients to provide them with complete service, and that is the intention of this workshop,” explained Juan Juárez, Sales Manager, Nordson Mexico.
Nordson also has powder coating customer demonstration centers in Shanghai, China; Erkrath, Germany; and at Nordson ICS headquarters in Amherst, Ohio, United States.